Privacy Policy

Last Updated: November 2026

Tame That Tress! ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us when you visit tamethattress.ca (the "Site") or purchase our products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

When you browse our Site, place an order, or interact with our brand, we may collect the following types of information:

  • Personal & Order Information: Your name, billing address, shipping or local delivery address, email address, and phone number.

  • Payment Information: Payment details are processed securely through Squarespace’s integrated third-party payment processors (such as Stripe, PayPal, or Apple Pay). We do not store your full credit card numbers on our servers.

  • Device & Browsing Data: Information about your browser, IP address, time zone, and how you interact with our Site (collected automatically via cookies and analytics tools).

  • Marketing & Social Data: Information you provide if you sign up for email updates, message us, or interact with our connected social storefronts (such as Facebook and Instagram).

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship or locally deliver your orders (including sending order confirmations and tracking updates).

  • Communicate with you regarding customer service inquiries, order issues, or product questions.

  • Screen orders for potential risk or fraud.

  • Improve our website performance, product offerings, and customer experience.

  • Send promotional emails or updates, only if you have opted in to receive them (you may unsubscribe at any time).

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted service providers necessary to run our business, including:

  • E-Commerce Hosting: Squarespace, which hosts our online store.

  • Payment Processors: To securely authorize and complete transactions.

  • Shipping & Delivery Partners: Postal services or local courier services to deliver your package.

  • Analytics & Storefront Tools: Services like Google Search Console, Google Merchant Center, and Meta Commerce Manager to help customers discover our products.

4. Cookies & Tracking Technologies

Our Site uses cookies to keep your shopping cart active, remember your preferences, and understand site traffic. You can adjust your browser settings to refuse cookies, though some features of the online store may not function properly without them.

5. Data Retention & Security

We retain your order and account information for our business and tax records unless you request deletion, subject to legal obligations. We rely on industry-standard SSL encryption provided by Squarespace to protect data transmitted through our Site.

6. Your Privacy Rights

Depending on your location, you have the right to request access to the personal information we hold about you, ask for corrections to inaccurate details, or request the deletion of your personal data. To make a request, please contact us using the details below.

7. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Tame That Tress!

Mississauga, Ontario, Canada

Email: tamethattress@gmail.com